Title:  Specialist, Serialization Operations

Location: Amman, Jordan

Job Type: Full-time

Hashtag: #LI-AA2

About Us

For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.

As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. 

Description:

We are looking for a talented Specialist – Serialization Operations to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.

If you want to be part of a team that cares about impact, this is the place for you.

Key Responsibilities:

• Operational Support of SAP and other platforms to facilitate processes, advise the business on best practices, and communicate business needs.
• Support, maintains, and identifies enhancements to SAP ATTP to meet business requirements.
• Creates system documentation, including functional specifications.
• Supports the integration of ATTP solutions with ECC and other SAP modules (SD, MM, WM, etc.) as well as RFID hardware and other proprietary systems.
• Provides guidance concerning business implications of application development and enhancements.
• Applies strong knowledge of the business processes that influence the development and testing SAP functions associated with supply chain business processes, specifically related to manufacturing, logistics, and track and trace

Qualifications:

We are looking for candidates whose experience and skills align closely with the qualifications outlined below:

• Minimum:   Bachelor’s Degree in computer related field or  3+ years of relevant technical experience
• Preferred:   Technical certifications preferred

Experience

• Minimum: Minimum (3) to  (5) years’ experience with SAP systems.
• Preferred: Experience with SAP’s Trace and Trace modules (ATTP, ICH) across the system life cycle from conception to retirement.

Skills

• Strong functional, technical skills and project management experience
• Strong documentation, problem solving and analytical skills.  Solid knowledge of application system life cycle and supporting documentation
• Experience supporting RF-applications to support mobile processes in the warehouse and/or production area.
• Experience supporting applications and interfaces using Application Link Enabling (ALE) technologies, message configuration for e.g. ASN, Shipping request and Goods Movements using IDOC and/or XML messages.
• Experience with GS1 standards, specifically EPCIS and GS1 barcode standards.
• Detailed knowledge of serialization country regulations (DSCSA, EMVO and Saudi Arabi)
• Detailed knowledge of supply chain and logistics business processes.
• Ability to work effectively on a cross-functional global team.
• Good understanding of validated or quality systems
• Excellent judgment and customer interaction skills
• Excellent verbal and written communication skills 

Learn more about Hikma in Jordan hikma-jordan-factsheet-aug-2025-en.pdf