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Title:  Sr. Engineer, IT Network Services

Description: 
  1. JOB PURPOSE:
  • Provide leadership to handle demands from projects and technology upgrades including recommendations for vendor tools/solutions and global alignment of networks. Lead network operations projects, including budgeting, planning, implementation, maintenance, administration, staffing and logistics.
  • This position holder will act as the main SME for all wireless technologies in Hikma globally.
  • Will assist the global lead in setting the strategies and recommending the tools and vendors to serve Hikma’s infrastructure.
  • Will also provide operational support for a multi-countries network. This position is responsible for plan, design, implement, manage, and maintain Network, Support and Projects.
  1. KEY ACCOUNTABILITIES
  • Document all diagrams for LAN, WAN & WLAN, review on yearly basis.
  • Active participation in life cycle management ensuring that all owned infrastructure is kept secure using approved software updates. Assist with testing of all proposed software updates.
  • Plan, direct, maintain, and coordinate network installation, maintenance, and operations.
  • Gathering input from stakeholders to make recommendations on long term IT strategies. 
  • Familiar with working on
    • Cisco Nexus core switches
    • Cisco Edge switches
    • Cisco Routers.
    • Cisco Internet and Datacenter Firewalls (FMC’s. FTD’s. ASA’s)
    • Cisco ISE
    • Cisco WLC
  • The primary responsibility is to configure, administer, and document wireless infrastructure, working with Cisco AP’s/WLC/ISE.
  • Must ensure the maintenance of clustered ISE environments Globally.
  • Should have proper knowledge with Ekahau tools and how to generate wireless heatmaps
  • Plays a prominent role in implementing the Wireless network rules and provide the needed BoQ based on a heatmap.
  • Main contact for Wireless troubleshooting and maintenance Globally.
  • Diagnoses and rectifies any problems with the network and wireless and associated peripherals.
  • Should maintain our wireless network and stay updated on any Cisco recommendations and how they affect our network.
  • Should be well-versed with Cisco wireless network, capabilities, and architectures.
  • Provides technical assistance required for VPN client infrastructure.
  • Writing IT SOPs, Policies, Change Control Forms, IQ/OQ/PQ, and Vendor Comparison Matrix.
  • Manage Projects; create Project Charters, RFPs, RFP Tracking, Proposals and Project Closure.
  • Build IT projects and support CAPEX and OPEX budgets, Cost benefit analysis and Reduction strategies and techniques, Achieve business and organization goals, visions, and objectives.
  • Following up IT best practices, Polices, and SOP
  • Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

 

  1. QUALIFICATIONS
  • Minimum: B.Sc. degree in Computer engineering or computer Science.
  • Preferred: Cisco Certifications, CCNP-wireless is a must, CCIE-wireless is preferred

 

  1. EXPERIENCE
  • Minimum: 4 years of experience in a related position.

 
Location: 

Amman, Bayader Wadi Al-Seer, JO, 11118

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