Title:  Sr. Manager, Network & Operations

2. JOB PURPOSE

The Sr. Manager, IT Global Network is responsible for leading the design, implementation, and continuous improvement of the organization’s global network infrastructure. This role ensures the delivery of a secure, scalable, and high-performing network that support business operations across all regions. The position plays a strategic role in evaluating emerging technologies, establishing best practices, and aligning network initiatives with business and operational goals. Additionally, the Sr. Manager leads a team of network professionals, fostering a culture of excellence, collaboration, and innovation to ensure operational efficiency and resilience.

4. KEY ACCOUNTABILITIES

• Lead a team of network engineers and architects who oversee (directly and indirectly) Hikma’s network design and operations around the world
• Foster a high-performing network team by setting clear goals, providing mentorship, conducting regular performance reviews, and promoting continuous learning and development.
• Ensure Hikma’s global network meets business and regulatory requirements for design, operations, availability and security
• Lead the evaluation, selection, and implementation of new network products and services, ensuring alignment with good industry practices and organizational goals.
• Oversee active network projects, including planning, scheduling, vendor coordination, personnel training, hardware/software acquisition, and effective team leadership to ensure timely and successful delivery.
• Ensure the maintenance and annual review of documentation for LAN, WAN, VoIP, and WLAN architectures, ensuring alignment with current standards and best practices.
• Champion life cycle management by ensuring all network infrastructure remains secure and up to date through approved software and hardware updates, including leading testing and validation efforts.
• Collaborate closely with regional operations teams to ensure proactive network monitoring, rapid issue resolution, and continuous improvement of network performance and reliability.
• Lead the implementation and maintenance of best practice architecture and design principles, ensuring scalable, secure, and resilient network solutions.
• Plan, direct, and coordinate network installation, maintenance, and operations, ensuring adherence to global standards and operational excellence.
• Engage stakeholders, including manufacturing engineering teams, to shape long-term IT and network strategies, incorporating relevant technologies and aligning with business objectives.
• Ensure network management best practices, including change management, incident response, capacity planning, and documentation standards.
• Participate in the overall IT annual budgeting process, including accountability for specific budget areas

6. QUALIFICATIONS, EXPERIENCE, & SKILLS

QUALIFICATIONS

• Minimum: B.Sc. degree in Computer engineering or computer Science.
• Preferred: Cisco Certifications or other relevant network and/or cybersecurity certifications

EXPERIENCE

• Minimum: 
  • 8 years of network engineering and/or architecture, preferably including Cisco technologies
  • 5 years of progressive management experience
• Preferred:
  • 2+ Years’ experience in Project Management
  • Experience working in a highly regulated environment

SKILLS

• Wide Area network architecture and engineering (preferably with Cisco technologies)
• Campus LAN design and implementation
• Wireless network design, implementation, and operations
• Network security technologies (experience with Cisco Advanced Firewalls desired)
• Remote access, site-to-site, and partner connection VPN architectures and technologies
• Project Management
• Financial Management
• Good written and verbal communication, in Arabic and English