Title:  Manager, Contract Management

Location: Onsite

Job Type: Full-Time

About Us:

As a developer, manufacturer, and supplier of essential medicines, Hikma Pharmaceuticals USA Inc. and its affiliates’ purpose is to put better health within reach, every day for millions of patients around the world.  We are a trusted, reliable partner and dependable source of over 760 high-quality generic, specialty and branded pharmaceutical products that hospitals, physicians and pharmacists need to treat their patients across North America, the Middle East, North Africa and Europe.  Through our global footprint of 30+ manufacturing plants, 8+ R&D centers, and 9,000+ empowered employees, we are committed to making high-quality medicines accessible to the people who need them.

The Contract Manager serves an integral contributor working cross functionally in the Contract Lifecycle Management team with responsibility for managing the contractual negotiation, execution and management of assigned accounts in adherence to the policies of the commercial contract management team within the Contracts Department.  In addition, it is important that the Contract Manager foster great partnerships with Business Stakeholders.

The Contract Manager is responsible for the contract maintenance of information shared between Hikma’s Internal Business Partners and External Distribution Channel partners.  Timely and accurate communication of this information is critical to Hikma’s compliance with the terms and conditions of the agreements.

Responsibilities:

• Lead and facilitate Contract Negotiation Process with white glove service by established Service Level Agreement (SLA).   Analyze and interpret the contract language and act as a Subject Matter Expert (SME) for contract drafting and redlining, recommending alternative language when necessary to mitigate company risk. Collaborate with Business Stakeholders on contract negotiations and drive the review and redlining of business and financial terms. Ensure appropriate training/education is conducted with Business Stakeholders on changes to the Contract Negotiation Policies and Procedures.  Participate in Offer Development and Account Management Contracting strategy discussions to positively impact sales and customer satisfaction. Maintain Contract Trackers in a timely manner. Build and maintain the Contract Template Library.
• Suggest edits to the T&C templates to the AD as needed to ensure the template is current with times and serves the best interest of Hikma.
• Manage legal resources for a timely response of legal’s review for a customer agreement(s) under the purview of the Manager, Contracts Management.  Discuss reoccurring legal timeliness issues with the AD.
• Lead/Support Management by identifying departmental training needs within the Contract Team.  Schedule appropriate training sessions communicating the meeting Purpose and Agenda and provide applicable training materials and/or Work Instructions.  Develop Standard Operating Procedures and Work Instructions to improve employee onboarding experience.
• Analyze current contract processes and identify process improvements that reduce waste (steps), eliminate errors, increase productivity and improve cycle times resulting in customer satisfaction. Create a formal process improvement plan that defines the objectives, responsibilities, creation of documentation (SOP, Training Material, Work Instruction, etc.), responsibilities and timelines. Provide status to Management.
• Actively manage trackers.  Support monthly/quarterly Contract Key Performance Indicators (KPIs) by ensuring all Contract Trackers are updated by Service Level Agreements (SLA) to ensure accuracy and completeness of KPIs.
• Ensure file retention of contract supporting documentation for all contract changes in Revenue Management System during the Contract Maintenance process to support external and internal audits.
• Strong demonstration of Leadership Skills that encompass Open Communication and Feedback, Critical Thinking, Creativity, Positivity, Flexibility, Conflict Resolution and Reliability. 
• Support company acquisitions specific to the Contracts Administration integration process.
• Assist in identifying business user requirements for system enhancements, perform User Acceptance Testing (UAT) and regression testing for enhancement implementation.
• Support Internal/External Audit Process.  Assist Management with gathering and providing supporting contract documentation to complete the audit by required deadline.
• Lead or Support Special Projects communicated by management.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

• Bachelor’s degree or higher (Preferred)
• Candidate should have at least 2-5+ years’ experience in the generic pharmaceutical industry preferred
• Experience negotiating/ redlining pharmaceutical pricing contracts (ie. Wholesaler, GPO, PBM, Direct/ Indirect purchase, Distribution Service Agreements)
• General knowledge and understanding of pharmaceutical company processes including contracts interpretation/implementation, chargeback adjudication and rebates processing Experience in standard industry system environments
•  Working knowledge of SAP & Revenue Management System (i.e. Vistex, Model N, etc.) (Preferred)Proven ability to successfully manage competing priorities, meet challenging deadlines, and work cross functionally.
• History of self-motivation, sound judgment and excellent interpersonal relations.
• Ability to learn quickly and execute with newfound understanding (e.g., industry, business models, products, technology).
• Ability to thrive in a fast paced, high-performance environment; proven ability to work well under pressure and adapt quickly to change.
• Excellent organizational skills and impeccable attention to detail.
• Curious and able to respectfully challenge the status quo. 

Compensation:

Base Salary: $x to $x annually.  The compensation for this position will be determined during the interview process and will vary based on multiple factors, including, but not limited to, work location, prior experience and job-related knowledge, relevant skills and expertise, current business needs, and market factors. The Talent Acquisition team can provide more details about the specific salary range for the job location during the hiring process.

What We Offer*:

• Annual performance bonus, commission, and share potential
• Auto enrollment in a Hikma-sponsored 401(k) program at a pre-tax contribution rate of 3% of eligible pay.  Hikma will match 100% of the first 6% of eligible pay that you contribute
• A generous paid time off (PTO) bank starting with 20 days (prorated based on hire date).  Additional days granted upon reaching work milestone anniversaries. 
• 3 personal days (prorated based on hire date)
• 11 company paid holidays
• Comprehensive benefits including health, dental, vision, mental health, disability, life insurance, prescription drug coverage, and a variety of voluntary benefits
• Employee discount program
• Wellbeing rewards programs
• Safety and Quality is a top organizational priority
• Career advancement and growth opportunities
• Tuition reimbursement 
• Paid maternity and parental leave

*Eligibility requirements apply to some benefits and depend on the job classification, role, and length of employment.  Benefits are subject to change as well as specific plan or program terms.

Equal Opportunity Employer:

Hikma Pharmaceuticals USA Inc. is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

Agency Notice:

Please note that Hikma has a set roster of approved recruiters for specific roles agreed to in advance and does not accept unsolicited resumes or calls from third-party recruiters or employment agencies regarding open positions.  In the absence of a signed agreement and approval from Hikma’s Human Resources department to submit resumes for a specific position, Hikma will not approve, nor will be under an obligation to make, any payment to such non-approved third-parties in the event a candidate they refer is hired by Hikma.