Title:  Manager, Trade Operations Analytics

About Us:

As a developer, manufacturer, and supplier of essential medicines, Hikma Pharmaceuticals USA Inc. and its affiliates’ mission is to bring Better Health. Within Reach. Every Day.® for millions of patients around the world.  We are a trusted, reliable partner and dependable source of over 750 high-quality generic, specialty and branded pharmaceutical products that hospitals, physicians and pharmacists need to treat their patients across North America, the Middle East, North Africa and Europe.  Through our 32 manufacturing plants, eight R&D centers, and 8,500+ employees worldwide, we are always hard at work creating high-quality medicines and making them accessible to the people who need them.

Manager of Trade Operations Analytics reports to the Associate Director of Trade Operations & Strategic Solutions (ADTOSS) and plays an integral role in helping to shape efforts through practical analysis, and deliver quality results in a fast-paced, metrics-driven environment. The ideal candidate has 5-7 years of experience in the pharmaceutical, wholesaler, or consulting industry, with a demonstrated passion for the industry mission.

Responsibilities

• Manage the Order-to-Cash and Supply Chain related processes and data reporting with team.
• Support the Generics and Injectables business segments and other business initiatives to achieve company goals.
• Provide internal business partners product availability, planned allocations and other account related inquiries.
• Plan, implement, and manage initiatives or programs from inception to completion. Guide and apply ongoing trainings for product and order-related inquiries and questions.
• Disseminate findings to small and large audiences and/or executives, in a clear, concise approach, ensuring key business questions are answered
• Assist in Serialization and Aggregation program.
• Act as trusted advisor and key contributor with Portfolio, Marketing, Contracts, Pricing, Credit and Sales Teams to address and resolve supply chain related issues.
• Support Product Alternative Options:  Short Dated; One Time Buys (OTBs) and other supply chain business initiatives.
• Identify potential challenges, risks and/or opportunities and make recommendations to management.
• Create and monitor customer performance metrics reporting utilizing databases (Excel, Celonis, Power BI, etc.) for internal/external business partners.
• Assist and execute with the ADTOSS strategies, tools, and reporting processes to allow quantification of key performance measures for achieving our goals.
• Oversee the Controlled Substance Class II-V Management actions to ensure DEA Regulatory Compliance protocols are met.
• Effectively communicate to team members, business partners and all levels of management.
• Participate in trainings related to both business cross-functional, technical, and regulatory compliance requirements.
• Adhere to Standard Operating Procedures (SOP’s), Work Instructions and Regulatory Agencies compliance protocols.

Qualifications

• Preferred Bachelor’s degree and/or equivalent experiences in related area and minimum of 5 years of experience in the pharmaceutical, wholesaler, or consulting industry
• 5+ years in SAP or equivalent ERP preferred
• Initiative-taking, methodical thinker who has an ability to anticipate needs
• Ability to learn quickly and execute with newfound understanding (e.g., industry, business models, products, technology)
• Practical knowledge in analytical, problem solving, and creative thinking abilities, resourceful, initiative-taker and collaborator
• Ability to thrive in a high-performance environment; ability to work well under pressure and adapt quickly to change (Performance/Results Driven)
• Strong ability to organize, multi-task, prioritize, and manage time effectively, to work with little supervision. (Big Picture Orientation with Diligence)
• Strong written, verbal, and non-verbal communications, organization, and coordination skills, with the ability to effectively manage multiple complex issues.
• Strong client consulting acumen, including exceptional networking skills and a demonstrated ability to influence. Comfortable engaging individuals of all levels in the organization.
• Proficient with managing databases (i.e., Excel, Word, PowerPoint, Celonis, Power BI, etc.)
• Problem Solving (Sense of Urgency, Intellectual Curiosity, and Prudent Risk Taking)
• Potential travel (less 10%)

What We Offer*:

• Annual performance bonus, commission, and share potential
• Auto enrollment in a Hikma-sponsored 401(k) program at a pre-tax contribution rate of 3% of eligible pay.  Hikma will match 100% of the first 6% of eligible pay that you contribute
• A generous paid time off (PTO) bank starting with 20 days (prorated based on hire date).  Additional days granted upon reaching work milestone anniversaries
• 3 personal days (prorated based on hire date)
• 11 company paid holidays
• Comprehensive benefits including health, dental, vision, mental health, disability, life insurance, prescription drug coverage, and a variety of voluntary benefits
• Employee discount program
• Wellbeing rewards program
• Safety and Quality is a top organizational priority
• Career advancement and growth opportunities
• Tuition reimbursement
• Paid maternity and parental leave

*Eligibility requirements apply to some benefits and depend on the job classification, role, and length of employment.  Benefits are subject to change as well as specific plan or program terms.

Equal Opportunity Employer:

Hikma Pharmaceuticals USA Inc. is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.