Title: Sales Manager - Consumer Health Care
Job Purpose:
To manage the overall sales operations by developing and supervising the execution of sales activities, while ensuring the achievement of pre-set sales targets and submitting monthly or quarterly performance and progress reports, to ensure the yearly in-market revenues are met in alignment with the company strategy.
Duties & Responsibilities:
- Recommends improvements to departmental policy and directs the implementation of procedures and controls covering all areas of Commercial activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost- effective service to customers. Day- to-day operations
- Supervises the day-to-day operations of Commercial section to ensure that work processes are implemented as designed and comply with established policies, processes and procedures. Job Specific Accountabilities
- Manages, plans, and coordinates the execution of sales activities, while reviewing related reports and recommending execution techniques, in order to increase sales and enhance sales plans implementation.
- Formulates the sales business plans and prepares sales reports to be presented to the senior management, to ensure the alignment with the company’s overall objectives and business plans.
- Maintains and utilizes advanced product knowledge and effective selling skills, in order to influence targeted health care professionals, pharmaceutical buyers and pharmacists.
- Consults with new and existing customers, to address their product needs and meet the needed requirements.
- Generates and expands support for the product portfolio, in order to establish advanced selling techniques.
- Manages and assists in the resolution of customer issues by coordinating efforts for problem resolution through cross functional account meetings and works closely with internal teams to ensure that issues are 2 Confidential resolved in a timely manner.
- Participates in the development and monitors the implementation of functional procedures, to ensure all relevant procedural/legislative requirements are fulfilled.
- Manages the activities and work of subordinates (ex. monthly plans for supervisors), to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes, and procedures.
- Provides data on company products and performance against those of competitors, to ensure that the company is aware of new market trends offer products/services that are competitive for a group of specialized products.
- Develops and implements lifecycle maintenance campaigns for key products, including analysing market research and sales analytics, developing sales tools, identifying competitive threats, and proposing/ taking mitigation action, in order to create the best marketing/PR initiatives to drive sales.
- Manages the sales function’s work plan; assigning work activities, projects, and programs, monitoring workflow, reviewing, and evaluating work methods and procedures, and directing such activities, in order to serve the departmental goals and plans.
- Oversees service levels provided to clients involving the fast response to orders, and evaluating reports, in order to estimate product performance and client satisfaction.
- Reviews detailed records of sales target achievements, to assess the performance and progress of the sales function.
- Develops and maintains a sales history database, in order to keep track of the yearly net sales.
- Manages the effective achievement of department objectives by setting individual targets, developing, and motivating staff, in order to maximize subordinate’s performance
Qualifications:
- Bachelor’s degree in pharmacy, any medical science or a relevant field
- MBA is a plus and preferred.
- A minimum of 12+ years of relevant experience.
- Consumer Health Care experience is the must.
Dubai, AE