Title:  Help Desk Officer - Tamheer Training Program

Job Description:

• Team worker.
• Technical Support & Troubleshooting
• Data Management
• Hardware Management
• System Configuration & Customization (first-level support)
• Follows all relevant IT policies, processes, and standard operating procedures so that work is carried out in a controlled and consistent manner
• Implements the day-to-day operations assigned for the function to ensure compliance with the established standards and procedures.
• Responds promptly to inquiries from users on various non-routine queries related to the IT systems.
• Resolves less complex problems independently, for any complex issues; works in conjunction with senior colleagues or the vendors of the system or equipment.
• Communication & Management Skills.
• The ability to work under pressure.
• Ability to develop himself, read, research, and Keep pace with development.
• Ability to deal with several nationalities.

Education & Qualification:

• Bachelor’s in IT
• Fresh Graduated
• Not Registered in GOSI in last 6 months