Title:  Officer, QC - Instrumentation & logistics

Location: Amman, Jordan

Job Type: Full-time

Hashtag: #LI-OS1

About Us

For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,400+ empowered colleagues are central to this mission.

As a trusted and reliable partner of over 825 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&D hubs across MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. 

Description:

We are looking for a talented QC officer (Instrumentation & logistics) to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.

If you want to be part of a team that cares about impact, this is the place for you.

Key Responsibilities:

• Plan, execute, and document instrument qualification activities (IQ, OQ, PQ) for QC laboratory equipment in compliance with cGMP requirements.
• Develop, review, and maintain qualification protocols and reports in line with regulatory expectations.
• Perform and coordinate instrument calibration activities, ensuring adherence to approved schedules and acceptance criteria.
• Maintain and monitor calibration status, labels, and records to ensure traceability and compliance.
• Initiate, track, and follow up on preventive and corrective maintenance activities for laboratory equipment.
• Coordinate with external vendors/service providers for calibration, qualification, and maintenance services.
• Review and approve vendor documentation (certificates, reports) to ensure compliance with GMP and internal standards.
• Investigate and document instrument-related deviations, failure, and performance issues.
• Ensure proper change control is applied for any modification, repair, or upgrade of QC instruments.
• Identify and consolidate QC laboratory requirements for analysis, including reagents, columns, filters, spare parts, reference standards, and consumables.
• Initiate and manage purchase orders (PRs) in the ERP system based on QC needs and inventory levels.
• Coordinate with Procurement to track purchase orders (POs), ensuring timely processing and approval.
• Follow up with suppliers and internal stakeholders on order status, delivery timelines, and estimated time of arrival.
• Ensure timely receipt of materials to support uninterrupted QC testing activities.
• Perform goods receipt transactions in the ERP system, verifying quantities and documentation.
• Monitor and maintain inventory levels to prevent stock-outs or overstock situations.
• Track and manage vendor performance related to delivery timelines and material quality.
• Ensure proper documentation and traceability of all received materials (CoA, MSDS, etc.).
• Coordinate with QC heads to forecast future requirements based on testing plans and workload.
• Ensure proper handling, labeling, and storage of materials after receipt in accordance with specifications.
• Maintain and monitor storage areas (e.g., controlled rooms, refrigerators).

Qualifications:

We are looking for candidates whose experience and skills align closely with the qualifications outlined below:

• Bachelor’s degree in chemistry, or a related field.
• 1 - 4 years of related quality experience.

Learn more about Hikma in Jordan https://www.hikma.com/media/jukhqqdl/hikma-jordan-factsheet_-en-nov-2025.pdf