The jobs in this level are responsible for supervising the work of a number of teams. Job holders have the technical expertise in their area and knowledge of quality section policies and procedures to be able to provide advice and guidance on their particular specialization. The also supervise and give practical and ongoing guidance to junior colleagues.
•Follows all relevant Quality instructions so that work is carried out in a controlled and consistent manner.
•Implements the day-to-day operations assigned for the department to ensure compliance with the established standards and procedures
•Supervises the day-to-day operations of quality departments related to one providing some guidance in facilitating related professional work processes in order to achieve high performance standards.
•Conducts quality compliance audits and inspections in order to identify areas of non-compliance with policies, procedures and legislative requirements relating to quality, and prepares reports recommending remedial actions.
•Works on problems of a more complex scope, where the analysis of situations or data requires a review of a variety of factors, in order to identify trends and recommend remedial actions.
•Trains and develops junior colleagues within area/function to build unit capability.
•Conducts and operates inspections and quality plans in the different areas.
•Maintains standards by reviewing, checking and monitoring work output to ensure quality requirements are met.
•Deals with suppliers and subcontractors and resolves non-routine queries and problems or refers as appropriate.
•Prepares complex reports to be submitted to the concerned departments or managers.