Title:  Sr. Officer, Quality Compliance

Location: Amman, Jordan

Job Type: Full-time

Hashtag: #LI-OS1

About Us:

For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.

As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. 

Description:

We are looking for a talented Sr. Officer, Quality Compliance to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.

If you want to be part of a team that cares about impact, this is the place for you.

Key Responsibilities:

• Preparing and reviewing documents generated by Quality Compliance, as well as continuously following up on CAPAs and commitments made to regulatory authorities.
• Conducting & coordinate cGxP training.
• Assist in providing regulatory compliance guidance and policies for the company.
• Performing other job-related duties as assigned by the direct manager.
• Generating, reviewing, and approving Quality Agreements.
• Conducting all compliance tasks required for cleaning validation activities and the introduction of new molecules and new equipment.
• Handling and hosting external inspections. Prepare/review the documentation needed for inspections.
• Conducting internal (on-site) and external (local suppliers) audits.
• Handling internal and external customer complaints and inquiries professionally.
• Prepare/review Quality compliance annual product review reports.
• Conduct/coordinate internal customers’ annual feedback.
• Prepare/review quality risk management reports.
• Prepare/review change controls.
• ·Performs other related duties or assignments as directed

Qualifications:

We are looking for candidates whose experience and skills align closely with the qualifications outlined below:

Experience:

• 2–5 years of relevant experience in the pharmaceutical industry in the QA / compliance field.

Education:

• Bachelor’s degree in Chemistry, Chemical Engineering, pharmaceutical Engineering, pharmacy, or related scientific field.

Language:

• Very good English (written and spoken).

Required Skills:

• Proficiency in MS Office (Word, Excel, PowerPoint).
• Familiarity with SAP (preferred).
• Ability to work independently and manage multiple tasks.
• Strong teamwork and collaboration skills.
• Knowledge of FDA Current Good Manufacturing Practices (cGMP).
• Quick learner with flexibility and adaptability.
• Active listening and strong motivation.
• Cleaning Validation Experience is a plus
• Lead Auditor certification is a plus. 
• Excellent business communication skills
• Formal training or certification in GMP, Data Integrity, Quality Systems, or Risk Management (ICH Q9) is plus. 
• Strong knowledge of international regulatory requirements (e.g., FDA, EU GMP, PIC/S, SFDA, JFDA)
• Computer literacy with demonstrated ability to work with electronic quality systems (QMS tools, Excel‑based trackers, dashboards, Minitab)
• Proven experience working within a GMP‑regulated manufacturing site, preferably solid dosage forms
• Demonstrated participation in inspection responses, risk assessments, and quality improvements initiatives. 
• Experience supporting or maintaining Quality Systems and SOPs in alignment with site and corporate procedures
• Strong attention to detail and compliance mindset
• Sound analytical and critical thinking skills
• Ability to prioritize, manage deadlines, and handle multiple quality activities
• Effective written and verbal communication skills (both: English & Arabic) 
• High level of integrity, accountability, and professional judgment
• Ability to work independently while escalating quality risks appropriately
• Ability to work cross‑functionally with different departments internally and externally. 
• Ability to work under pressure with a high level of flexibility

Learn more about Hikma in Jordan hikma-jordan-factsheet-aug-2025-en.pdf